Frequently Asked Questions
The landlord directs the renter to fill out a background check on our website. The renter completes the form, which is then sent to the landlord. The landlord pays for the background check and receives access to the results.
Renters need to provide personal information such as their full name, date of birth, social security number, driver’s license number, phone number, email address, current and previous addresses, employment details, and references.
Our fast and efficient system provides background check results within 24 hours.
Yes, ClearCheck uses top-notch security measures to protect your personal information and ensure it is kept confidential.
Renters can reach out to our support team via email at support@clearcheck.org for any assistance they need.
By checking the opt-in box on our application form and submitting their personal information, renters give their express written consent to receive communications regarding their application. They can opt out at any time by texting STOP to cancel and can request help by texting HELP.
We may update our privacy policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible. Renters can always access the latest version on our website and contact us if they have any questions or concerns about their data rights.